INTRODUCTORY

It is very important for us to comply with the currently valid data protection regulations and laws, so below we present in detail the data protection steps and data collection processes of the www.vensyl.hu website and its subpages, as well as Hashtag Marketing Kft. (hereinafter referred to as the company).

Contact details:

Name: Hashtag Marketing Ltd.
Headquarters and mailing address: 1102 Budapest, Kőrösi Csoma Sándor út 9. VIII. floor. 38.
Customer service: see more in 3.10.
Email address: kovacs.laszlo@vensyl.hu

WHAT PERSONAL DATA DO WE PROCESS AND FOR WHAT REASON?

Personal data is that which clearly enables the precise identification of an individual.

We process the following personal data on the website www.vensyl.hu and its subpages, as well as on Vensyl's social media platforms, with the precise indication of the legal basis:

COMMUNICATION DATA

This includes any message you send to us via the website, email, social media message, or any other form of communication.

We process and retain this data so that we can fulfill orders and to provide a basis for decision-making in the event of possible legal claims.

Our legal basis for this processing is the user's justified interest in our activities, which is manifested in the messages addressed to us.

CUSTOMER DATA

Which includes all data related to the purchase of products and services, such as the customer's name, shipping and billing address, email address, telephone number, and details of the product purchased.

We process this data to successfully fulfill orders and to have legally adequate records of purchases.

The legal basis for storing the data is the fulfillment of the contract concluded with the order between the customer and Hashtag Marketing Kft.

USER DATA

This includes data generated during the use of the website, which enables the technical operation of the site, to maintain the security of the site, to store backups of user activity, and to ensure that the user always has access to the most relevant content possible.

The legal basis for processing the data is the user's clear interest in our activities, which requires the storage of this data for the technical operation of the site.

TECHNICAL DATA

This includes data generated during the use of the site, such as IP address, login information, browser data, time of visit to individual pages, page views and navigation paths, number and time of page visits, time zones, and data about the device with which the user views the site.

The source of the data is our analytics software.

We process this data to analyze user habits on the site, maintain the secure operation of our site, and understand the usefulness of our individual marketing decisions.

The legal basis for processing data is the user's clear interest in our activities, which allows us to process this data in accordance with security requirements and use it to grow our business and operate more effectively.

MARKETING DATA

This includes the visitor's preferences regarding what marketing content they would like to receive from us. We process this data to enable participation in competitions, promotions, and to send advertising related to our products/services in which the user has expressed interest.

The legal basis for processing data is the user's clear interest in our activities, which allows us to process this data in accordance with security requirements and use it to grow our business and operate more effectively.

We may occasionally use the collected data for purposes such as providing targeted, relevant advertising on the Facebook™ platform and various dynamic advertising platforms, and measuring the effectiveness of the ads.

The legal basis for processing data is the user's clear interest in our activities, which allows us to process this data in accordance with security requirements and use it to grow our business and operate more effectively.

We do not collect sensitive data such as ethnicity, religious affiliation, etc. during our activities.

attitudes, sexual life and orientation, political opinions and trade union membership, or health background, and genetic or biometric information.

HOW DO WE COLLECT DATA?

We may collect personal data in ways that the user provides to us directly (for example, by placing an order or sending a message).

Furthermore, certain data is collected automatically when you use the site, for example through so-called “cookies” and similar technologies. These only come into operation after you have given your consent.

For more information, please see our Cookie Statement.

We receive certain data from external partners, such as analytics providers such as Google (partner outside the EU), advertising networks such as Facebook™ (partner outside the EU), and payment partners such as SimplePay (OTP Mobil Szolgáltató Kft.).

OUR PRACTICAL STEPS ON DATA PROTECTION

The protection of users' data and compliance with applicable regulations are of utmost importance to the company. Therefore, after conducting a data protection impact assessment on the site, we have prepared a list of the data collected, their necessity and legal basis, and their legal compliance.

To protect the data entered in forms and generated on the site, we use SSL certification on the entire website.

In the site's databases, purchase and user data are stored in encrypted form (pseudonymized), so they are not readable by third parties.

In this privacy statement, we provide users with forms to request information about the processing of their personal data, and to modify or delete their personal data.

Sometimes, in the interests of our business, it is necessary to provide data to our service partners (e.g. hosting provider, courier company, newsletter sending software).

In such cases, we always choose to comply with the requirements of the GDPR regulation, and in the case of a US-based partner, to participate in the EU-US Privacy Shield data protection initiative, and we sign a data management agreement with them, ensuring responsible data management.

MARKETING COMMUNICATION

Marketing communication is essential for the business's operations. The legal basis for data processing in this regard is the interest shown in our services or the express consent of users.

In accordance with the European Union's Privacy and Electronic Communications Regulations (PECR), we send marketing messages to our users if they have purchased from us or have expressly consented to receiving marketing messages.

We always make it possible to suspend consent and unsubscribe from messages in a clearly visible way. You can find the unsubscribe link at the bottom of each email, or you can request removal from the database by emailing kolaszlo01@gmail.com.

We may also send messages if you unsubscribe from marketing communications, but only for order fulfillment purposes.

NOTE ON PERSONAL DATA

Sometimes it is necessary to share certain personal data with certain of our partners in order to maintain normal business operations:

IT service providers and service providers providing troubleshooting and maintenance on computer systems

Expert partners such as lawyers, accountants, bankers, insurers

Government agencies that request reports on our activities

Payment service providers that securely handle bank card details

Courier services that fulfill incoming orders to the specified delivery address International data transfers

We sometimes need to share user data with service partners outside the European Economic Area (EEA) in order to maintain our business.

Countries outside the EEA often do not provide the same level of data protection, which is why European laws prohibit the export of data unless the appropriate conditions are met.

Whenever personal data is transferred outside the EEA, we will take the following steps in addition to the steps discussed in Section 4 to ensure the secure handling of the data:

We only transfer data to countries that the European Commission considers adequate in terms of data security.

We only use US-based services that are part of the EU-US Privacy Shield data security initiative.

If the above is not met, we ask for the users' express consent to the data transfer. Consent can be withdrawn at any time.

Links to external sites

This page sometimes contains links to external sites, or code snippets embedded in the page that enable the operation of external services.

Clicking on these links or using embedded solutions may allow third parties to collect data about users.

While we make every effort to properly vet our partners, we have no control over their privacy practices and are not responsible for their data protection practices.

DURATION OF DATA PROCESSING

We only store user data for as long as our legal/accounting/data provision obligations require it or it is necessary to operate the service.

When deciding on the duration of storage, we consider the amount, nature and sensitivity of the data, and the potential impact of its leakage in the event of a data breach.

For tax reasons, we need to retain customer billing and purchase data for at least 8 years to comply with our legal obligations.

Under certain circumstances, we may use the data in an anonymized form for statistical purposes, in which case we will store the data indefinitely without notification.

VISITOR'S RIGHTS

As a citizen of the European Union, the General Data Protection Regulation (GDPR)

The law provides the following rights to users of the site:

a, Access to personal data

Users of the site have the right to request a copy of the personal data stored by the company. The request will generally be fulfilled free of charge, within 14 days of the request.

In the event of repeated, abusive, unwarranted data requests, the business may charge a modest fee to provide the data, and additional time may be required to provide the data.

Furthermore, the company requests proof of identity before releasing the data to prevent misuse. To request personal data, please write to the email address kovacs.laci@hashtagmarketing.eu.

b, Modifying personal data

If personal data has been changed or has been provided incorrectly, users have the right to request the modification of the data. To modify personal data, please contact us at kovacs.laci@hashtagmarketing.eu.

c, Request for deletion of personal data

Users have the right to request the deletion of all their personal data. We will fulfill the request free of charge within 14 days of the request. After the deletion of personal data, the user account will not be accessible, so any purchased materials will also become inaccessible, as the personal data associated with the user account is essential to access the service.

The company requests proof of identity before deleting personal data to prevent misuse. To delete personal data, please write to kovacs.laci@hashtagmarketing.eu.

d, Request restriction of processing of personal data

Users have the right to request that their data be restricted from being made available to third parties (service providers). When submitting the request, the service providers to whom the restriction is requested can also be named.

It is important to note that cooperation with certain service providers is essential for the operation of the site (e.g. SimplePay as a payment service provider), so in the event of their restrictions, the site's services will become inaccessible to the user.

The company requests proof of identity before restricting the transfer of personal data to prevent misuse. To restrict the transfer of personal data, please write to kovacs.laci@hashtagmarketing.eu.

In Hungary, the official body dealing with data protection is the National Authority for Data Protection and Freedom of Information (NAIH). Users can find out more about their data protection rights on the NAIH website.

National Data Protection and Freedom of Information Authority,

1125 Budapest, Szilágyi Erzsébet fasor 22/C., Mailing address: 1530 Budapest, P.O. Box: 5.,

Phone: 06.1.391.1400,

Fax: 06.1.391.1410,

E-mail: ugyfelszolgalat@naih.hu

Website: https://www.naih.hu

ANONYMIZED DATA AND “COOKIES”

The company uses so-called "cookies" and similar technologies, such as tracking codes, re-marketing tags, pixels, on its websites, in e-mail messages and advertisements, which are activated after the user's consent.

These technologies help us better understand user behavior and interests, helping us operate more efficiently and effectively.

Our goal is to make the use of the website as user-friendly and personal as possible. If the user wishes to prohibit the recording of non-personal data by these technologies, this can be done in the following ways:

-the loading of cookies can be blocked using the cookie warnings displayed on the website

-by disabling “cookies” in your browser

You can find more information about additional cookies and tracking codes on www.vensyl.hu in our Cookie Statement.